We handle our trips in an informal, casual way and try to be accomodating and flexible to your wishes and problems.
There have never been legal problems and everyone usually parts company as friends and keeps in touch, but we are a small company and, like everyone else, we have to protect ourselves. Also we believe it is in your interest to know exactly where you stand.

So, please read the following carefully!


Though prepared with great care, information shown in the you-africa.com webpage is for reference purposes only. We do not accept any liabilities for any changes, errors or omissions nor for any resultant or consequential charges or liabilities incurred by any organization or individual.



A) Reservations should be made by contacting you-africa.

B) Safaris are booked and confirmed only on receipt of a 10% advance payment of the basic safari rate. This advance payment is due within ten (10) days of making the reservation. There shall be no binding contract until the advance payment has been received by you-africa. Failure to remit your advance payment on time will result in an automatic change of status of any confirmed space to a provisional basis and the possible inability to reinstate your reservation. When you-africa receives your advance payment, a booking reference number will be assigned and noted on your original invoice. This number shall be deemed to constitute acceptance and confirmation of your booking. Your wire transfer authority will act as your receipt.
i) It is necessary to furnish us with a copy of the confirmation of your transportation arrangements before we confirm our portion of your travel plans. You-africa cannot be held liable for any penalties or losses incurred as a result of voluntary or involuntary changes to transportation schedules.
ii) Payments should be made by wire transfer. Bank and account details will be supplied in our initial correspondence.

C) The balance is due on arrival at the holiday destination.

D) You-africa will not commence the tour if full payment has not been received on the first day.

E) You-africa will not accept responsibility for wire transfer and / or overnight mail charges.

F) Special airfares are capacity controlled and often sold out months in advance. In addition, many accommodations offered by you-africa have a limited capacity. It is essential to make reservations well in advance to insure your preferred arrangements.


A) Any cancellation of a booking must be in writing and shall only be effective upon its acknowledged receipt by you-africa. Cancellation charges shall apply in the following circumstances: Cancellation 60 to 31 days prior to the safari starting date, 5% of the total program cost is forfeited. Cancellation 30 days or less prior to the safari starting date and "no shows", 10% of the total safari cost is forfeited to include handling fees and liquidated damages for you-africa.

B) If you are a "no show", you-africa shall be entitled to treat your reservation as canceled without having given you-africa any notice, and the provisions of Paragraph 2(A) shall apply.

C) Any request to amend or change a booking once it has been confirmed may be accommodated subject to space availability.

D) No refunds are given (1) for lost travel time or substitution of facilities, (2) for itineraries amended after departure, (3) for circumstances arising beyond the control of you-africa, necessitating alternative arrangements being made to ensure the safety and / or further participation and enjoyment of your safari, (4) if you do not appear for any accommodation, service, sightseeing or trip segment without notifying you-africa, or (5) if you leave your safari after it has begun, or miss any scheduled sightseeing, activities, meals or accommodations.


A) You-africa draws your attention to the fact that there are certain inherent risks involved in travel. You will be required to sign a Release to acknowledge this warning and also to release and hold harmless you-africa from any damages that may result.

B) Although we will try to help and advise you whenever possible, it is your sole responsibility to take all appropriate medical advice prior to departure as to whether or not you are fit enough to undertake the trip booked. You-africa shall not be liable for any illness, injury or death sustained on a safari sold by you-africa which is not due to the gross negligence of you-africa, its officers, employees, authorized representatives or agents whomsoever.


A) "Force Majeure" means, in relation to you-africa, any circumstances beyond the reasonable control of you-africa (including, but without limitation, acts of God, explosion, flood, tempest, fire or accident, war or threat of war, sabotage, insurrection, civil disturbance, or requisition, sickness, quarantine, government intervention, weather conditions or other untoward occurrences).

B) If you-africa is affected by Force Majeure it shall forthwith notify you of the nature and extend thereof.

C) You-africa shall not be deemed to be in breach of these terms and conditions or otherwise be liable to you, by reason of delay in performance, or by non-performance, of any of its obligations hereunder to the extent that any such delay or non-performance is due to any Force Majeure.

D) If you-africa is affected by Force Majeure it shall be entitled to, and may in its sole and absolute discretion, vary or cancel any itinerary or arrangement in relation to the trip. Payment of any refund by you-africa to you as a result of the non-performance of any of the obligations of you-africa hereunder shall remain in its sole and absolute discretion, although you-africa shall use its reasonable endeavors to reimburse you where possible.

E) Regarding civil unrest, once you-africa has investigated the prevailing situation as it deems fit, it shall remain in the sole discretion of you-africa whether to proceed with the trip. You may in such circumstances cancel the trip. However, if, after having made all reasonable and proper inquiries, you-africa is of the opinion that the trip may proceed, no refund will be payable to you and the provisions of Paragraph 2 shall apply.

You-africa recommends that you consider the following types of insurance which are commercially available: We will assist and advise you if requested. Emergency Medical Evacuation, Major Medical, Accidental Death and Disability, Loss of Personal Effects

Rates used in the safaris are based on tariffs and exchange rates valid at the time of advertising safaris. Because of possible fluctuations in exchange rate, you-africa reserves the right to recalculate the safari cost based on the exchange rate. Any refund made by you-africa shall be in its absolute and sole discretion.

These terms and conditions govern the relationship between you-africa and you. To the total exclusion of any other terms and conditions. No alterations to the terms and conditions may be made by any unauthorized employee of you-africa, authorized representatives or agents, unless in writing by an authorized employee of you-africa. All decisions and matters subject to the discretion of you-africa shall be made by an authorized officer or employee of you-africa.


A) Carriage by Land, Sea and Air is subject to the terms and conditions of the carrier with whom you travel and to international conventions some which may limit liability. Land, Sea and Air travel are also subject to operational decisions of carriers and sea ports which may result in cancellations, delays or diversions, over which you-africa has no control and for which you-africa accepts no liability whatsoever.

B) The passenger contract in use by the airline carriers concerned, when issued, shall constitute the sole contract between the transportation companies and the purchaser of these programs and / or the passengers.

Temporary or permanent loss of baggage is the responsibility of you or the carrier.

It is your responsibility to ensure that passports, visas, travel permits, health certificates, inoculations, international driving license, or other documentation required for the trip are obtained and are in order. It is your responsibility to meet any additional costs incurred by yourself or by you-africa on your behalf as a result of any failure by you to comply with such requirements. Anti-malaria precautions should be commenced prior to departure, if travelling to Madagascar . Please consult us or your physician for more details.

You must advise you-africa of any special requests, i.e. diet, facility or physical handicap, when you submit your reservation request to you-africa, which will be met if possible.

All information given in any brochure or otherwise advertised, (including electronic advertisements on the Internet) is, to the best of you-africa’s knowledge, correct, but you-africa reserves the right to change same. The photographs reproduced and information provided depict typical scenes experienced and details on each destination; but the subject matter may not necessarily be seen or experienced while visiting that destination.

You-africa reserves the right without further notice to make use of any photography or film taken on this safari by any staff member, safari guide or operator for general purposes without payment or permission.

If you have any cause for complaint while on safari, you must immediately bring it to the attention of you-africa, who will attempt to resolve the situation.

The payment of the advance payment OR any partial payment for a reservation on a safari constitutes consent to all provisions of the conditions and general information contained in any brochure (electronic or otherwise), invoice and travel documents. The terms under which you agree to take these safaris cannot be changed or amended, except in writing, signed by an authorized officer or employee of you-africa.

You shall comply with instructions of any representative of you-africa, safari guide or local ground operator at all times. No client shall be accepted or be permitted to continue on a safari while their status or mental or physical condition is, in the opinion of any representative of you-africa, safari guide or local ground operator, such as to render them incapable of caring for themselves or make themselves objectionable to other safari clients or become a hazard to themselves or other safari clients and you-africa will not be responsible for expenses by such persons precluded from completing the safari for this reason.

Please remember, when you book travel related services with you-africa, you are entering into a binding agreement that assumes all terms and conditions are fully understood as stated in this document.